Privacy Policy

Last Updated: October 2026

Tax Solution ("we", "us", or "our") is committed to protecting your privacy and ensuring that your personal information is collected and processed safely, lawfully, and transparently, in compliance with South Africa's Protection of Personal Information Act, 4 of 2013 (POPIA).

1. Responsible Party

Tax Solution operates as the responsible party for all personal information collected via our website (https://www.taxsolution.co.za) and through our accounting, payroll, and tax consultation services.

2. Personal Information We Collect

We collect personal information directly from you when you fill out contact or consultation forms, request accounting services, or communicate with us. This information may include:

  • Contact details: Full name, email address, contact telephone numbers.
  • Business & Tax Information: Business name, CIPC registration details, SARS tax reference numbers, financial records provided for tax or payroll preparation.
  • Technical Data: IP address, browser type, and interaction metrics gathered automatically when navigating our website.

3. Purpose of Collection and Processing

We process your personal information strictly for the following purposes:

  • Providing tax, accounting, payroll, and secretarial services requested by you.
  • Submitting required statutory filings to SARS, CIPC, or the Department of Employment and Labour on your behalf.
  • Communicating with you regarding consultations, queries, and service updates.
  • Complying with statutory financial record-keeping and legal obligations under South African tax law.

4. Sharing of Information & Third Parties

We do not sell, rent, or trade your personal information. We share your information only when necessary to perform our services or as required by law, including with:

  • Statutory & Regulatory Bodies: The South African Revenue Service (SARS), CIPC, and UIF/COIDA authorities.
  • Trusted Service Providers: Hosting partners (such as Cloudflare Pages) and specialized cloud accounting/payroll software providers subject to confidentiality agreements.
  • Professional Referral Partners: Strategic partners (such as HR specialists Stratavision) strictly upon your explicit instruction or consent.

5. Data Security & Retention

We implement robust administrative, technical, and physical safeguards to prevent unauthorized access, disclosure, modification, or destruction of your personal information. We retain your records only as long as necessary to fulfill the purposes for which they were collected or as required by South African statutory record retention laws (e.g. Tax Administration Act).

6. Your Rights Under POPIA

As a data subject under POPIA, you have the right to:

  • Request access to the personal information we hold about you.
  • Request the correction or update of inaccurate or incomplete information.
  • Request the deletion or destruction of your personal information, subject to statutory retention requirements.
  • Object to the processing of your personal information on reasonable grounds.

7. Contact Information

If you have any questions about this Privacy Policy or wish to exercise your rights under POPIA, please contact our Information Officer:

Tax Solution — Information Officer: Sharon Anderson
Email: [email protected]
Telephone: +27 21 023 2231
Address: 42 Raats Dr, Table View, Cape Town, 7441, South Africa

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